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Resource Management is the capacity to plan, effectively leverage and optimize resources (people, processes, financial resources, technology etc.). It means that resources are allocated efficiently to provide high quality support. This includes human resource management, which ensures that people have the right skills, capabilities, behaviours, and tools.

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Growth Levels
Emerging

Understands and utilizes resources

  • Uses a person directed approach to understand the strengths and needs of the individuals they serve to be able to identify the resources required (day to day, life skill support, community, family, etc.) to help the individual have a well-rounded life
  • Ensures the individual/family/those surrounding them Is aware of available resources within the immediate environment and organization/family
  • Understands the personal support network for each individual and encourages participation by the personal support network (teach, guide, share knowledge)
  • Able to identify where resources are needed for quality support and optimal functioning
  • Acknowledges and respects the resources of people receiving support
  • Uses financial resources available in a responsible, person directed way when purchasing items for people supported
  • Ensures responsible spending while being accountable to the individual, family or organization’s principles, vision, values, and priorities
Evolving

Leverages resources

  • Understands how to best leverage existing resources
  • Makes recommendations and pursues new initiatives and opportunities to continuously ensure high levels of support
  • Ongoing focus is on building own resource management skills and capabilities while encouraging others to do the same
  • Maintains good working order of all physical resources and equipment where possible, and immediately follows up with service providers for maintenance outside of their role
  • Takes responsibility for financial decisions made
  • Identifies gaps and areas for improvement and makes recommendations to decision makers
Leading

Allocates resources

  • Collects ongoing information and feedback about resource utilization to make timely, effective decisions
  • Able to effectively manage human assets and financial resources and make decisions with sound rationale
  • Shows accountability and follows ethical principles
  • Able to identify skills and capabilities to effectively utilize human resources
  • Builds effective partnership to be able to access available resources
  • Able to identify sector wide trends
  • Builds awareness in others through coaching and mentoring to manage resources
  • Has awareness of accessing funding sources, eligibility, and budget constraints
  • Holds high standards when it comes to resource management – there is a focus on people
Influencing

Strategically administers resources

  • Advocates for resources at family, organizational, community and various sector levels and across sectors
  • Advocates with others for effective utilization of resources
  • Operates at a strategic level and is able to identify risks and contingencies
  • Champions effective use of organizational resources
  • Utilizes strategic planning for long term resource requirement
  • Supports self-sustaining initiatives and plans for budgeting resources
  • Actively seeks funding opportunities for needed resources
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